Jan 31, 2016 I have a new PC with Windows 10 and no prior installations of Office. I am a Microsoft Action Pack Subscriber. I downloaded Office Professional Plus 2016, ran the installation, but the Microsoft Action Pack License Key for this product is not accepted for activation purposes. When you join the Microsoft Partner Network, you become part of a global community that connects you to the relationships, insights, tools, resources, and programs you.
Applies to
Appropriate roles
Now, from the Partner Center dashboard, you can buy or renew your benefit offers including the Microsoft Action Pack subscription and the silver and gold competencies.
If you're new to partnering with Microsoft, the first step is to join the Microsoft Partner Network. If you're not already a member of the partner network, go to the membership page on the partner network site and select Join now when you're ready to sign up.
After you've successfully joined the partner network, follow the instructions on the partner network site (sign-in required) to buy your first Action Pack subscription.
You can find more details about Action Pack on the Microsoft Partner Network site.
Become a competency partner.
Important
You now manage your Action Pack subscription on Partner Center.
Important
If you are invited to renew your subscription in the Partner Center, please note that we've changed our renewal window policy and you can renew your subscription only after it expires. For example, if your subscription expires on June 22, you can renew it starting June 23 and for 30 days after.
You can find your subscription's expiration date on your Membership offers page (sign-in required). When you are eligible to renew in the Partner Center, follow the steps below.
Go to your Membership offers page. Locate the Microsoft Action Pack Subscription tile.
Select Renew subscription and then select your payment method. You can pay using a credit card or an electronic bank transfer.
Note
If Renew subscription isn't displayed or is greyed out, you're not yet eligible to renew your Action Pack subscription. We've changed our renewal window policy and you can renew your subscription only after it expires. For example, if your subscription expires on June 22, you can renew it starting June 23 and for 30 days after.
If paying by credit card, follow the instructions for adding your credit card information. If paying by electronic bank transfer, provide a contact name, phone number, and email address and then select Submit.
Review your order details and then select Buy when you're ready to buy Action Pack. Your credit card is charged immediately.
Your order is confirmed. Select Close.
Your Action Pack subscription will renew automatically each year on this date. You can turn off automatic renewal at any time from your Purchased offers list; however, you won't be able to turn automatic subscription renewal back on until you renew your subscription again.
Go to your Membership offers page. Select Microsoft Action Pack Subscription to view your subscription details.
Select Turn off automatic renewal if you don't want your Action Pack subscription to renew automatically each year.
Note
If you turn off automatic subscription renewal, you won't be able to turn it back on until you renew the subscription again. We'll remind you to renew before your subscription expires.
To cancel your Microsoft Action Pack subscription, you may need to contact Partner Support.
Go to your Membership offers page. Select Microsoft Action Pack Subscription to view your subscription details.
Select Cancel subscription. Follow the instructions for creating a support request.
On the support request form, select the following values to properly route your request:
Select Report problems with Partner Center, and then select New request on the next page.
Expand the Type of problem list and select Help with partner invoice, payment, or reconciliation file.
Finish filling in the required information and then select Submit. The Partner Center Support team will contact you to help you cancel your subscription.
To check on the status of your service request, select Partner Center requests from Support, and then select Open. Choose the appropriate service request from the list.
Go to your Membership offers page. Select Microsoft Action Pack Subscription to view your subscription details.
Select Download invoice.
Office 2019 is the latest version of Microsoft's productivity software that's available as a one-time purchase from a retail store or through a volume licensing agreement.
Important
Office 2019 is separate from Office that's available through Office 365 plans. For example, if you've deployed Office 365 ProPlus to the users in your organization, you don't need Office 2019. You already have all the features, and many more, that are included in Office 2019.
Volume licensed versions of Office 2019 are available for enterprise admins to download and deploy to the users in their organization. This includes the following Office products:
These Office products now use Click-to-Run, instead of Windows Installer (MSI), as the installation technology. But, how you activate these Office products – for example, by using Key Management Service (KMS) – remains the same.
Office 2019 for Mac is also available for volume licensed customers. For more information, see Deployment guide for Office for Mac.
The biggest change since Office 2016 is that the installation technology used by the new volume licensed versions of Office is Click-to-Run, instead of Windows Installer (MSI). Click-to-Run has been the installation technology for most Office products since the release of Office 2013.
In addition to Click-to-Run, the following are some other changes that you need to be aware of:
Even though there is a different installation technology, you can still use the same software distribution tools, such as Microsoft Endpoint Configuration Manager, that you currently use to deploy Office. Also, how you activate volume licensed versions of Office – for example, by using Key Management Service (KMS) – remains the same.
The major version of Office 2019 is staying at 16.0, so some additional things are staying the same for those upgrading from Office 2016, including the following:
For information about the new features in Office 2019, see the “what’s new” articles for Access, Excel, Outlook, PowerPoint, Project, Visio, and Word. Office 2019 includes some, but not all, features that are available in versions of Office that come with an Office 365 subscription plan.
Office 2019 won’t receive additional new features now that it has been released. If you want to get new Office features on an on-going basis, you should consider moving to an Office 365 plan that includes Office. Most enterprise plans of Office 365 include Office 365 ProPlus, which includes the same Office apps as Office Professional Plus 2019. For more information, see enterprise options for Office 365 and What’s new in Office 365.
We recommend that you uninstall existing versions of Office before you deploy Office 2019. If you’re uninstalling previous versions of Office products that were installed with Windows Installer (MSI), the Office Deployment Tool can remove most of those for you as part of the installation of Office 2019. For more information, see Remove existing versions of Office before installing Office 2019.
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